Deliveroo reimagines S2P across 
 11 countries, achieving 23x efficiency

gain in invoice processing After 8 months of integration testing, the final "big bang" switch to Coupa and

Rossum occurred in April 2025, bringing all 11 operating countries online.

The transformation delivered results across all key objectives:

97% 23x 500 DATA EXTRACTION

ACCURACY

efficiency gain in

invoice processing

DAILY

USERS

"Rossum delivers massive efficiency gains to our AP teams by

automating invoice data capture for our complex invoices and

delivering accurate, validated data back to Coupa."

Rob Turner Chief Procurement Officer

The Challenge The Solution

Poor OCR performance: 0% touchless

processing for grocery invoices, requiring

manual handling an average of 7 times per

invoice

Massive invoice complexity: Grocery

division invoices with 100+ pages and

1,000+ line items taking up to 15 minutes

to process manually

Non-integrated procurement modules:

Sourcing, contracting, and purchasing

functions operated in isolation, creating

duplication and inconsistent processes

Deliveroo, a food delivery company operating

across 11 countries faced significant

bottlenecks in their source-to-pay process.

Centralized invoice ingestion: Rossum

receives invoices through central email,

classifies and routes them

Data processing: Rossum extracts

additional information, transforms data,

matches invoices against POs, and checks

for duplicates

Seamless Coupa integration: End-to-end

workflow from invoice receipt to posting

in Coupa

Deliveroo selected Rossum and Coupa as its

integrated best-in-class S2P technology stack.

Key capabilities include:

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