Maximus cuts invoice processing 
 time by 85% with Rossum and Coupa

95% 20% 85% DATA EXTRACTION

ACCURACY

AP staff reduction

through natural attrition

reduction in invoice

processing time

“From that first demo at Coupa Inspire to our go-live in March,

Rossum has exceeded our expectations at every step. The

implementation was outstanding, and now Rossum delivers exactly

what they promised: automating invoice processing with

their impressive AI technology."

Kim Gantt Accounts Payable Transformation Director

The Challenge The Solution Maximus, a government services provider

with 41,000+ employees and $5.3B revenue,

faced severe inefficiencies within its

Coupa system:

OCR requiring 3-8 minutes of manual

corrections per invoice - essentially

processing every invoice twice

Payment errors causing vendor

relationship damage and reputational

harm

Maximus replaced its OCR tool with Rossum

natively integrated into Coupa.

Key capabilities include:

Centralized email-based document

ingestion with automatic routing

Automated data extraction and validation:

Rossum performs PO validation, pulls and

validates cost object information, and

checks for duplicate invoices

Project code extraction from email body

and automatic assignment

Integration & workflow: After the AP team

validates invoices in Rossum, they are

automatically pushed to Coupa for approval

and final payment processing

The Goal Eliminate double work and manual

rework in invoice processing

Reduce invoice processing time while

maintaining team capacity

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